QUESTION 19
HOW CAN I USE STAFF TRAINING AND DEVELOPMENT TO IMPROVE PERFORMANCE?
Why it’s important: Every manager has a responsibility to develop their staff and themselves.
It is often said that an organisation’s greatest asset is its staff. It’s more accurate to say that potentially staff are an organisation’s greatest asset. Too many organisations fail to train and develop their staff adequately. It’s well known that in tough times the first two budgets to be cut are advertising and training.
You may believe that you already have a well-trained staff. But I’ll bet that if they are using a computer system or complex machinery they are only using about 20 per cent of its capabilities to do their job. Why am I so sure? Because adults learn what ...
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