QUESTION 13
HOW DO I MAKE BETTER DECISIONS?
Why it’s important: Ultimately the quality of your decision making will determine how successful you are as a manager.
The standard approach to decision making involves an eight-stage process:
According to Robert Townsend, author of Up the Organization and Further Up the Organization and former director of Avis Cars, it is important to understand the key elements to decision making:
UNDERSTANDING DECISIONS:
Decisions should be made at the lowest level possible in the organisation.
There are only two types of decision: those that can be made quickly because they are cheap and easy to correct, and those that ...
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