[15]Solidify Their Learning
AS DISCUSSED in the introduction, the supervisor is crucial when it comes to behavior change and transfer of training back on the job. This only makes sense. You are their coach. Following a learning experience, ask your team members what they learned, what they would like to change, and how you can assist them in the process. By doing so, they will trust that you support their efforts and care about their development.
Support needs to be behavioral. For example, if you are sending people to training, don’t let it begin and end there. Before the training, ask them what they hope to gain from the experience and how it applies to their role. When they return, ask them to quickly report on this. Take one of their goals ...
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