[1]Clarify Team Expectations

RESEARCH INDICATES that leaders who set clearly defined expectations and agreed-on levels of performance are more likely to get positive results than leaders who don’t.

This is an essential concept for you and your team. It seems so obvious, but think about it for a moment: What does your boss think of the work you are doing? Are your best interests at heart? Are expectations explicitly stated? Now, returning to your department and those who work for you, what are the perceptions of your team members? Are they shared perceptions? In other words, what would they think of the statements in “Box 2. Clear Expectations”? Would they respond with disagreement, neutrality, or agreement?

Could members of your team answer these ...

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