The Listening Leader

Acknowledgments

Communicative leadership, as it is described in this book, is the sum of ideas, experiences, research and practice by many people and I don’t pretend to be anything other than the storyteller of this philosophy. It was developed within Allianz, my former employer, and it was enriched by contributions from many people, all of whom I cannot thank here. There are some that need to be mentioned, though.

Henning Schulte-Noelle, CEO of Allianz from 1992 to 2003 mentored me through my growth as a manager. A great listener himself, he struck that important deal that allowed communicative leadership to be born, the yin yang where the communicator learns the business and turns into a manager and where the manager becomes a communicator, ...