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The Lessons Learned Handbook by Nick Milton

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3

Lessons learned approaches

In the previous chapter we looked at some of the essential elements of a lesson learning system. Before we start to look at the design of such systems, there are some fundamental philosophical choices to be made. These are often made implicitly, emotionally or through assumption, so it is worth taking time to analyse them intellectually, before starting work on our lesson learning system.

I am going to look at some of the philosophical choices under two headings:

image whether we will choose a formal system or an informal system

 whether we will focus on connecting people or on collecting lessons.

The choice between formal ...

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