CHAPTER 10Complexity Value Stream Mapping and Complexity Analysis
Purpose of these tools
Lean and Six Sigma tools are most often used to investigate problems with only one product or service. For example, the value stream map of page 45 followed only one high-volume product family down the process flow. But often the biggest contributor to non-value-add time and costs is the variety of products and services (and especially the impact of low-volume offerings).
The purpose of these tools is to help you diagnose and quantify complexity opportunities in your business unit or value stream. (For more information on complexity analysis, and for the strategic corporate-wide approach, refer to Conquering Complexity in Your Business, McGraw-Hill, 2004.) ...
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