In this chapter I aim to answer the following questions:
1 What is leader standard work?
2 How do you create a culture to support continuous improvement and Lean?
3 What routines do you need to put in place to ensure that Lean embeds itself?
Leader standard work (LSW) describes the daily, weekly and monthly routines that need to occur within organizations to ensure that Lean moves from being ‘something else to do’ to ‘the way things are done around here’. More than simply the structure and content of meetings, LSW is concerned with creating an organizational culture that supports Lean. The routines of LSW provide a structure to managing Lean on a day-to-day, week-to-week and month-to-month basis, but it is ...