Cover by Mark Eaton

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07

Managing for daily improvement (MDI)

In this chapter I aim to answer the following questions:

1  How do you define managing for daily improvement (MDI)?

2  What does MDI involve?

3  How can you use it to help turn process changes into behaviour changes?

In any organization looking to create an environment where improvement occurs every day there are a number of routines that need to happen every day, every week and every month. In addition, leaders at all levels will need to behave in a manner that supports a culture of continuous improvement. Collectively these routines and behaviours are called leader standard work. The aspects of leader standard work that relate directly to daily activities are called managing for daily improvement ...

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