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The Lean Mindset: Ask the Right Questions by Tom Poppendieck, Mary Poppendieck

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Epilogue

We have traveled to many countries since we finished this book: Australia, China, England, Estonia, Germany, India, Ireland, Japan, Latvia, New Zealand, Norway, Sweden, Vietnam—as well as our own USA. In location after location, we have found that agile development has been widely adopted in the software world. And generally speaking, the results have been positive: higher-quality software is being delivered to customers quite a bit faster than before.

But there is a problem. Many customers are underwhelmed; agile methods often fail to deliver significantly improved business results. And many agile development team members are underwhelmed as well. Agile practices are usually not thought of as engaging and challenging—it’s difficult ...

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