Remember from earlier chapters, companies that connect the dots value people. CEOs champion the communication effort. They invest a huge amount of resources selecting and developing leaders who live by those two values—valuing people and open communication.
If your leadership team truly values people and open communication, you have a head start on teams that don't. If they don't and you want to connect the dots, you've got to do something about that because those missing best principles will drag you down.
"At Hewlett-Packard, you just don't get into a leadership position unless you're good at communication," says Brad Whitworth, one of HP's top communication professionals ...