Acknowledgments

I have learned tremendously from a large number of participants in executive education programs, in-house programs (at GE, Unilever, DuPont, Ford, and other places), and university-conducted programs (at Harvard, Columbia, Wharton, Northwestern, Duke, and Penn State). I am deeply grateful to them.

Over the years, professor Noel Tichy of the University of Michigan and Patty (Stacy) have influenced dramatically my thinking in this area.

The greatest insights have come from working with CEOs whose valuable judgments about people—what they do best and what they lack—was uncluttered by biases and fancy language. These are the people who know how to grow leaders. Their trust was absolutely essential to my learning and I'm deeply grateful ...

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