PRACTICE 5ENCOURAGE THE HEART
Getting extraordinary things done in organizations is hard work. The climb to the summit is arduous and steep. Leaders encourage others to continue the quest. They inspire others with courage and hope.
Leaders give heart by visibly recognizing people’s contributions to the common vision. With a thank-you note, a smile, and public praise, the leader lets others know how much they mean to the organization.
Leaders express pride in the accomplishments of their teams. They make a point of telling the rest of the organization about what the teams have achieved. They make people feel like heroes.
Hard work can also be ...
Get The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations, 5th Edition now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
