Chapter 3. WHAT RADICAL MANAGEMENT MEANS

 

Equipping organizations to tackle the future would require a management revolution no less momentous than the one that spawned modern industry.

 
 --Gary Hamel[47]

Radical management entails a journey—one that will never end. The journey needs to be conducted not through detached contemplation, but from immersion in the nitty-gritty of work, the kind that sings when clients are delighted and kicks back when they're not. It's about creating a workplace based on agency and responsibility.

It means exploring what's involved in replacing the daily grind with discovery and surprise. It's about becoming more productive by working smarter.

It involves examining what choice-worthy work looks like and understanding ...

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