12.4. LEADERSHIP THAT IS POSSIBLE

At the outset, most of us have to work at being interactive and listening—particularly those who have gotten into the bad habit of looking at the world only from our own viewpoint or of making abstract presentations to which the listeners are essentially irrelevant, and who are at significant risk of becoming our audience's "bitees." If we work at listening, we can make progress. But however we manage it, true listening and interaction appear—paradoxically—at the moment willed effort drops away. We enter a state of flow or effortless effort. At such moments, the self disappears. We are at one with the object of our attention. We dissolve into attentiveness itself.[]

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