12.9. LEADERSHIP THAT HAS FEELING
Interactive leadership involves passion—another ingredient that is missing from the traditional mode of management. By putting its faith in logic, control, and optimization, command-and-control management has lost sight of the crucial role that passion plays in human action.
By contrast, the interactive approach to leadership thrives on feeling. This is not the demonized sense of feeling that Nietzsche characterized as Dionysian and associated with drunkenness and irrationality.[] Nor is it the kind of primitive animal instinct that Freud baptized as the id. Most feelings have a rational aspect—as humans, we are happy or angry for a reason, in a context that we understand through narrative. As in all rational ...
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