Acknowledgements

In particular we would like to express our appreciation to those people who actively contributed to our reflections, especially the many managers and leaders we work with, and who shared their experiences with us.

Thanks also to the following people: Nigel Melville, Greg Searle, Andrew Ktoris, Evan George and his colleagues at Brief, Mark McKergow, Jenny Clarke, Paul Z. Jackson, Professor Shelly Gable, Masesi Malongete, Jean Pierre Loiseau, Guy Mansfield, Davide Dardanello, Charlotte Sills, Kate McCourt and Sarah Qing Tian.

Additionally we would like to thank our Ashridge colleagues for their help and support, especially Viki Holton, Sharon West, Alex Davda, Kerrie Fleming and Phil Anderson for their practical support.

Finally, ...

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