Index

The index that appeared in the print version of this title was intentionally removed from the eBook. Please use the search function on your eReading device for terms of interest. For your reference, the terms that appear in the print index are listed below

A

Abbreviations in e-mails, use of

Accuracy, of business writing

Achievement, motivators for

Acronyms

clarity and

in e-mails

in Geek language

in instant messaging

affect, effect

African Americans, speech patterns of

alternately, alternatively

Analogy

forced

in motivational writing

Analysis, competitive

Anecdotes

Announcements

examples

of new product or service

Anxiety, writing and

anxious, eager

Apostrophes, contractions and

Appraisals, performance

Arrogance, as tone

Asians, speech patterns ...

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