L.L.Bean
Since I began my quest with L.L.Bean, I’ll start with a look at its website. It can be found at www.llbean.com. Notice that at the top of the page, as well as again on the home page, you find the link to “100% Guaranteed.” Clicking on this sends you to this statement:
From kayaks to slippers, fly rods to sweaters, everything we sell at L.L.Bean is backed by the same rock-solid guarantee of satisfaction. It’s been that way since our founder sold his very first pair of Bean Boots in 1912. Today we’re proud to continue the tradition—by offering quality products and standing behind them. Of course, we want you to be the final judge of quality. If you’re not satisfied with your purchase, we’ll replace it or give you your money back. It’s ...
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