Values vs. Religion

I think that this might be the time to separate values from religion. I am going to share my personal beliefs very briefly here so that there will be no confusion among readers. I am a Christian but also respect the beliefs of others. I feel no more comfortable with my wallet in a business deal after someone has prayed before we eat than when we don’t. I have seen crooks wearing every religious sign you can imagine. While I believe that religion can result in a shift in values, I also believe that values can be learned without religion, and often are.

This is important to understand as one observes the Chick-fil-A model. While practicing Christian beliefs in their personal lives, the principals of Chick-fil-A are not attempting ...

Get The Kindness Revolution: The Company-Wide Culture Shift That Inspires Phenomenal Customer Service now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.