CHAPTER 16: WHAT HAVE YOU DONE FOR ME TODAY?

Sully’s resonant baritone voice filled the room from the speakerphone. “Jessica, all I want is a simple answer to a simple question. Will you meet the delivery timeline Mountain Top phase II?”

Jessica shook her head silently, and then said, “Sorry Sully. No, we can’t. There just aren’t enough resources in IT to get it done.”

Sully cut her off and finished her sentence. “Jessica, stop. No excuses or explanations. We’re talking about almost 120 days from now. And you’re telling me you can’t divert enough resources to meet this critical business need? This can’t go on. I want the business projects delivered first, and then your team can go off and play with their shiny toys. Do you understand me?”

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