CHAPTER 3: TURNING UP THE HEAT

I stepped out of the War Room just as Ramesh came down the hall. He immediately pulled me aside. We stood three steps away from the door as people filed out.

I was grinning when I said, “So what did you think of my performance running my first incident?”

“I listened to the whole thing and I want you to know that was the worst example of leadership I have ever seen in my life,” he snapped back. “If Sean hadn’t been there, it would have been chaos. Nothing would have gotten done. I’m just glad I wasn’t in the meeting room, so I didn’t have to watch your performance, as well as listen to it. If you can’t get a better handle on these meetings, no one will follow your leadership and nothing will get done. Remember, you ...

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