12. Troubleshooting

As I write this, the iPad is barely a year old and in its second generation of hardware—quite young by technology standards. When something truly new comes out, not just an update to something long familiar, we expect to run into problems that the engineers could not have anticipated under lab conditions.

And yet, the iPad is surprisingly stable. Since receiving my original model on the first day they were available in the U.S., and now including my iPad 2, I’ve experienced maybe a couple of dozen application crashes and only one hard freeze that made the iPad unresponsive—all easily fixed.

But that’s the point, isn’t it? It should all just work, and for most of the iPad experience, it does. When it doesn’t, a few simple steps ...

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