The Invisible Employee: Using Carrots to See the Hidden Potential in Everyone, Second Edition

Notes

Introduction

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^[] Page xvii "Unfortunately, most of us work for . . ."

Lisa Belkin, "Life's Work, If Chocolate Doesn't . . .," New York Times, January 31, 2001, quoting an Integra Realty Resources study.

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^[] Page xix "The Harvard Business Review estimates . . ."

A great article on Presenteeism was published by Keith Dixon, Chief Executive on June 2005. It contained the Harvard Business Review statistics we quoted.

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^[] Page xix "According to several recent studies, . . ."

Del Jones, "Best Friends Good for Business," USA Today, November 30, 2004, quoting FranklinCovey and Gallup statistics on employee disengagement.

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^[] Page xix "According to one study, 90 percent . . ."

Recognition and commitment/morale statistics were culled from a survey commissioned by the authors and conducted by Wirthlin Worldwide. Interviews took place from March 6–10, 2003, with 1,000 U.S. adults 18 years of age and older. The margin of error was ±3.1 at 95 percent confidence. Respondents were randomly selected throughout the country to obtain a representative and projectable sample.

Chapter One: Invisible People

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^[] Page 6 "Some 88 percent of . . ."

"Guess What's Still #1," Kudos 3, no. 4 (December 1998). Quoting Adele B. Lynn, management consultant, Lynn Learning Labs, HR Fact Finder.

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^[] Page 6 "Here's another frightening stat: . . ."

Dody Tsiantar, "The Cost of Incivility," Time, February 7, 2005.

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^[] Page 6 "Just listen to this: . . ."

Shaoni Bhattacharya, "Unfair Bosses Make Blood Pressure Soar," ...