More Praise for The Invisible Employee

"A gem of a book . . . finding that workers who are recognized are more productive, have fewer on-the-job accidents, and translate their satisfaction into customer satisfaction."

The Financial Post

"An incredible book I could not put down. Managers beware, lest your star employees go from Number One to gone in a blink of an eye. Read and apply the lessons of this book! Or better yet, don't and I'll hire all your stars when they leave you."

—Anthony Lopez, Managing Director DePuy, a Johnson & Johnson Company

"The Invisible Employee captures the essence of how great leaders use employee recognition to drive excellence. There are gems in every chapter that will help any manager build a more productive team. This is a delightful book that every manager should not only read, but study."

—Jean-Luc Butel, President, Medtronic, Asia/Pacific

"This book is a must-read for any employer who wants to keep talent motivated, inspired, and on board for years to come. The Invisible Employee helps managers tap into the real driver of employee motivation. Learning what motivates individuals will enable any employer to retain top talent, provide employees with personal and professional growth opportunities, and cultivate employee loyalty."

—Scott Northcutt, Global Executive Vice President, DHL Express

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