It can happen to anyone . . . anytime . . . anywhere. You're hunched over the speaker during a conference call, straining to hear, or picking up a fax, and wham! Suddenly, you're invisible.
Like most people, Allison never saw it coming. Working in the public relations department of a prominent national bank, one of her assignments was to write the cost-of-living report for the corporate economist. It took a fair amount of time. She met with the economist a couple of times each month to prepare for the press conference and to review the report. Things were going well until one day . . .
"I was walking down the hall and overheard him [the economist] talking to my boss. He said, 'Could you get this over to the girl who does the cost-of-living report?' The girl? It was like someone had punched me in the stomach. We'd worked together for more than a year. I'd improved the quality of the report and the media reach. I'd spent hundreds of hours on his project, met with him at least twice a month. And he didn't even remember my name."
Wham! Inexplicably, unbelievably, Allison suddenly found herself invisible.
"He didn't see me as a person. I was just a cog in the machinery. It was an eye-opening experience for me."
Sadly, Allison isn't the only one feeling invisible these days. Some 88 percent of employees surveyed say their biggest beef with their organization is "not enough acknowledgment of their work," says Adele B. Lynn ...