Acknowledgements
I would like to thank the following individuals who have assisted with this book:
Andy Mead of National Grid plc Ashley Rayfield of Cable and Wireless plc David Flinders and Marcus Dutton of City Networks Limited John Silver of Atlassian Software Systems Pty Limited Kim Arnold and Christian Galligher of Omgeo llc Jenny McCall, Viv Wickham and Hana Bellova of John Wiley, and Elaine Andrews for her helpful comments on the first draft of this book.
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