AT THE HEART OF HEALTHCARE
By Terry Espiner, Operations Director at Cisco
As the UK’s population grows, it is undeniable that the number of those seeking healthcare is also on the rise. Hospital care admissions have increased by 60 per cent over the last decade, putting strain on resources in an environment that is increasingly calling for better customer care and a reduction in state costs. Moreover, an ageing population is adding to the pressure on the health service, bringing significant cost implications.
Research shows that, even back in 2008, the average cost of supporting a retired household was double that of a non-retired one, and if this trend continues, expenditure on long-term care for the elderly may increase by ...