ABOUT THE AUTHOR
Doc Searls wrote The Intention Economy while evangelizing the development of VRM (vendor relationship management) tools and services. This work began in 2006 when he launched ProjectVRM at the Berkman Center for Internet & Society at Harvard University during his fellowship there. Today there are dozens of VRM development projects under way.
When his work on VRM began, Doc had already been covering free software and open source development as senior editor of Linux Journal. For that and related work, he won the Google-O’Reilly Open Source Award for Best Communicator in 2005. For his work on VRM, Searls was named a “2010 Influential Leader” by CRM Magazine. In The World is Flat, Thomas L. Friedman calls Searls “one of the most ...
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