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The Insider's Guide to Technical Writing by Krista Van Laan

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Getting Along

Whether you are part of a centralized Technical Publications department in a giant corporation or the lone technical writer at a small startup, you’ll spend a lot of your time working with people whose jobs and communication styles are very different from yours. What does this mean for you?

Several things. The technical writer often depends on others to provide critical information during intensely busy periods. It’s important for you to be able to both get along with and communicate with your colleagues, whatever that takes, from the most extroverted salesperson to the shyest engineer. More than most, you will be working in what are called cross-functional teams, consisting of individuals from more than one organizational unit ...

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