Install measures to prevent human and system error.
Mistake proofing uses a device or procedure to reduce or eliminate the possibility for an error to occur. For example, every vehicle in Canada is fitted with a device that senses dusk and automatically turns the headlights on, a simple act that has reduced accidents.
In the realm of innovation, mistake proofing helps you combat the possibility that your product or service doesn't function properly due to unforeseen events, equipment failure, and other factors. Mistake proofing also makes it easier for employees to perform their work correctly and ensures immediate recognition and repair when a mistake is made.
Mistake proofing can be as straightforward as a checklist or warning label, or as complex as a computerized system that regulates a nuclear power plant. Regardless of the situation, you should strive to apply the maximum level of mistake proofing that is both affordable and feasible for your innovation.
Before we look at the steps involved in mistake proofing a process ...