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The Innovator's DNA: Mastering the Five Skills of Disruptive Innovators by Clayton Christensen, Hal Gregersen, Jeff Dyer

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3

Discovery Skill #2

Questioning

“Question the unquestionable.”

—Ratan Tata, chairman, Tata Group

“ANY QUESTIONS?” MOST OF us have heard that phrase hundreds, if not thousands of times. Sometimes it comes at the end of a presentation or meeting, and most of us shuffle away because we don’t really think it is an open invitation to question. But other times, you may have real questions—about why things are the way they are and how they might be different—but you don’t ask them. You need to. If disruptive innovators occupied the same room, they would fill the empty space with thought-provoking questions. Why? Because questioning is how they do their work. It is the creative catalyst for the other discovery behaviors: observing, networking, and ...

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