Mapping a Minefield
The weekend went by quickly, and too much of it, in Kate's opinion, was spent thinking about work. Kate reflected on the way she had been with the team so far. Seeing lots of room for improvement on her part, she developed a plan to meet with Juan first thing Monday morning prior to the team meeting.
Juan came in early as usual, arriving at 7:30 AM. Awaiting him was an e-mail from Kate asking to meet at 9:00. “This is it,” he thought. “I'm going to be the first head to roll. Son. Of. A. Bitch.”
He spent the next hour backing up his computer, seething with rage. Kate knocked on his door precisely at 9:00.
“Hi, Juan,” she smiled as she entered the room. Seeing the expression on Juan's face, her smile quickly vanished. ...