Foreword
The role of the Chief Information Officer (CIO) has evolved ever since the first mention of the title over 30 years ago. Of course, the position of the IT leader has been around for as long again, although the job title has changed many times in the intervening years. While managing the IT function and resources, running efficient IT operations, and delivering reliable and consistent services were the core focus for early incumbents, achieving these objectives is merely expected of today’s CIO. As IT has become more embedded in organizational processes and practices, and the conduct of business ever more digitized, the CIO role has expanded considerably. Today, because IT offers considerable potential as a source for competitive differentiation, ...
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