Leaders get the innovation they deserve

Leaders get the innovation they deserve

Innovation tends to happen beyond the unacceptable gap between reality and expectation. If you can divert energy from failing with old ideas to succeeding with new ideas, you can perpetually surf waves of creativity. As an innovator, you can nurture experimentation and provoke imagination.

‘I need 5,000 volunteers,’ declared Gerstner, new CEO of IBM. He inherited a multi-billion dollar loss and wrote to employees asking for the ‘guts to go above, below, around or through internal hurdles’. He wanted innovators ‘willing to take risks in the face of conventional wisdom’.

He saw, as an ex-customer and outsider, that new attitudes and new expectations ...

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