CHAPTER SEVEN
Learning from the India Way
Redefining Business Leadership
THE IDEAS BEHIND the India Way are compelling. Finding novel solutions to the hard problems of long-term customers and relying on improvisation and adaptability to do so are sensible and powerful techniques for competing. The most powerful ideas in the India Way, especially for those in the broader society, come from the fact that Indian corporations have been able to succeed in the marketplace while pursuing a social mission and taking care of their employees. Social responsibility, our fifth and final area of company focus—along with people management, executive leadership, competitive strategy, and company governance, which have been the focus of our prior chapters—is ...
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