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The India Way: How India's Top Business Leaders Are Revolutionizing Management by Michael Useem, Jitendra Singh, Harbir Singh, Peter Cappelli

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CHAPTER FOUR

Leading the Enterprise

Improvisation and Adaptability

IF PEOPLE MANAGEMENT constitutes a defining quality of the India Way, so too does a distinctive style of executive leadership. The unique approach derives from the India Way’s emphasis on broad mission and purpose, and it builds on the stress on improvisation and adaptability. Business leaders think broadly and act pragmatically, setting grand agendas and then testing through trial and error what works and what does not. While that approach has served Indian business leaders well, the global business community has remained remarkably unaware of its impact and unfamiliar with its most noted practitioners.

This was evident by exception in 2001, when on a balmy May afternoon in ...

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