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The India Way: How India's Top Business Leaders Are Revolutionizing Management by Michael Useem, Jitendra Singh, Harbir Singh, Peter Cappelli

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CHAPTER ONE

Indian Business Rising

The Contemporary Indian Way of Conducting Business

AT 9:20 P. M. on Wednesday, November 26, 2008, ten terrorists launched a shockingly violent attack on India’s main business center, targeting a hospital, restaurant, railway station, Jewish center, and two luxury hotels, all in Mumbai. As the world watched in horror on live television, bystanders ducked bullets, and flames devoured a landmark. The three-day rampage—what some have termed India’s “26/11”—ended with the death of more than 170 people, including 28 foreigners, the chief of Mumbai’s antiterrorist squad, and the chairman of Yes Bank.

We watched these events unfolding with special interest. Our ties to India and the Indian business community ran deep, ...

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