Sample Agendas for Getting Started, Sponsors, and Improvement Advisors

Getting Started on Improvement Efforts (Two-Day Agenda)
Day One
Review from E-Learning and Prework
• Review profound knowledge
• Team selection criteria
• Roles and responsibilities
• Team charters
Introduce Model for Improvement
• Use of tree or driver diagrams to focus and scope the project
• PDSA Cycles (review)
• Using quick multiple cycles to learn
Workshop
• Review draft charter for project
• Generate questions to answer
• Make predictions
Understanding People Skills Workshop: Team Exercise
• Decision making
• Discussion and dialogue
• Ladder of inference
• Trust and relationship model
Workshop
• Relationship awareness theory and conflict resolution in ...

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