Key Points from Chapter Seven
• The concept of “degree of belief ” is used to describe one’s conviction the change will lead to improvement in the future. Degree of belief can be increased by testing.
• Adopt the gold standard for testing a change: “Satisfactory prediction of the results of tests conducted over a wide range of conditions is the means for a team to increase their degree of belief that they are ready to implement a change.”
• Conduct a sequence of PDSA test cycles to accelerate the rate of improvement.
• Small scale does not mean small change but rather refers to the initial scope of the test.
• Knowledge of the subject matter is important in studying the results of tests of a change.
• Graphical analysis with run charts should ...
Get The Improvement Guide: A Practical Approach to Enhancing Organizational Performance, Second Edition now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
