The Improvement Guide: A Practical Approach to Enhancing Organizational Performance, Second Edition

Project Setup and Management

As improvement projects become more ambitious and increase in scope, more attention needs to be paid to their setup and management. For example, many physician practices and other health care settings have improved the quality of care for patients with chronic conditions such as asthma and diabetes. Some of the projects are local in nature and focus on diagnosis and treatment based on the best medical evidence within a specific location such as a doctor’s office, the emergency room, or a hospital. But suppose the focus is on a population of children with asthma who are living in poverty in a large metropolitan area. These children and their families have many challenges in daily life to overcome to properly deal ...