References
Dilenschneider, R. (2008, October 13). Communicating during turbulent times, Keynote address to the 2008 IABC Heritage Regional Conference. Hartford, CT.
Gillis, T. (2009). It's your move: Competencies and expectations. (Proprietary research). San Francisco: International Association of Business Communicators.
International Association of Business Communicators [IABC]. (2010). IABC's mission, vision and brand. Retrieved July 22, 2010, from www.iabc.com/info/about/aboutiab.htm.
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