References
Barton, L. (1993). Crisis in organizations. Cincinnati, OH: South-Western.
Barton, L. (2001). Crisis in organizations II (2nd ed.). Cincinnati, OH: College Divisions South-Western.
Coombs, W. T. (2005). Crisis and crisis management. In R. L. Heath (Ed.), Encyclopedia of public relations (Vol. 1. pp. 217–221). Thousand Oaks, CA: Sage.
Coombs, W. T. (2006). Code red in the boardroom: Crisis management as organizational DNA. Westport, CN: Praeger.
Coombs, W. T. (2007). Crisis management and communications. Institute for Public Relations. Available at www.instituteforpr.org/essential_knowledge/searches/18ecf35d1cd01d29ea14fa659a93f13d.
Coombs, W. T., & Holladays, S. J. (1996). Communication and attributions in a crisis: An experimental ...
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