The Human Side of Virtual Work

Abstract

The virtual work world is upon us. It is ever increasing as both workers and organizations become more familiar with this new structure. The way leaders and managers deal with the virtual worker will become increasingly more important. This book takes a look at the virtual work environment from a view of human perceptions. Trust, isolation, and presence are the three main human perceptions discussed throughout the book and are the foundation for the theory presented. The Change–Self-Efficacy Loop Theory provides the basis for a new tool to maximize the producti­vity level of the virtual worker.

The book takes a journey from the Industrial Revolution through a second shift or technology revolution which we are currently experiencing ...