Preface

WE LIKE HUMAN RESOURCES (HR). We like HR practices that deal with people, performance, information, and work because they create an infrastructure that affects employees, customers, line managers, and investors. When HR practices align with strategies, goals are met and sustained. We like the HR function because it allows functional experts to help sustain organization results. When the HR function operates well, it becomes an exemplar of how to bring specialist expertise to business requirements. We like HR professionals because, for the most part, they value people and they work to create both competitive and compassionate organizations. When HR professionals develop competencies and play appropriate roles, they become partners and ...

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