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GUIDELINES FORIMPLEMENTING ANHR SCORECARD

DEVELOPING AN HR SCORECARD and actually implementing one are two different things. As our colleague Steve Kerr points out, any change effort has two generic elements defined by this equation:

Effective Change = Quality x Acceptance (or EC = Q x A).

Quality means that the technical aspects of the change have been clearly defined. In the previous chapters, we defined the technical elements of an HR Scorecard. We showed you how the Scorecard must link to your firm’s strategy, be congruent with the company’s HR architecture (HR function, HR systems, and employee behaviors), and pass validity and reliability tests. However a high-quality HR Scorecard is not enough to ensure success. Without acceptance ...

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