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The Hotel: A Week in the Life of the Plaza by Sonny Kleinfield

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8

BILL Reis’s office was on the second floor and had an old black Burroughs adding machine as an ornament on a coffee table. If you hung around the office, you could almost feel the power of money, the interlocking of accounts. Reis was the man who kept the numbers. As the hotel’s comptroller, he was an important figure. He had to add up all the revenues and the labyrinth of bills and see that the former were greater than the latter.

When I called on Reis in his office, I found a fit, alert-looking man. He leaned back in his chair, clasped his hands behind his head, and talked figures. When Westin bought the hotel in 1975, Reis said, it had been doing rather poorly. During much of the 1960s and into the mid-1970s, the hotel was losing money. ...

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