O'Reilly logo

The Hotel: A Week in the Life of the Plaza by Sonny Kleinfield

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

3

IN the Oak Room, the department heads lined up for coffee, and some of them picked out little pastries from a basket next to the coffee urns. Then they found seats at one or another of the empty dining tables. Every Wednesday, it was a weekly ritual for Hud Hinton to preside over a meeting of the department heads so that they could talk about the concerns of the hotel and share problems with each other.

For weeks there had been discussion among the managers about the Swedish royal visit. Would everything go smoothly? How would the king and queen find the place? By now, everyone in the hotel knew that King Carl XVI Gustaf and Queen Silvia were coming as part of a celebratory tour of the United States. The event being celebrated was the 350th ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required