Chapter 11

Using High-Impact Middle Management Principles to Optimize Individual Performance

The five myths about managing people presented in chapter 10 described managerial practices that do not work. In addition to not being effective, these common practices are very labor and time intensive. There is a better way for middle managers to optimize individual performance! To encourage and facilitate great team member performance, middle managers need to understand and employ techniques based on beliefs about what it takes to encourage peak performance in others. High-impact middle managers spend their management time in productive ways that yield better results. They focus on the few performance-optimizing practices that offer the greatest ...

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