Chapter 9

Using High-Impact Middle Management to Make the Most of Your Busy Day

Jim felt discouraged about how little he was accomplishing at work.Every day was an exercise in frustration, playing catch-up, and rolling tasks onto tomorrow's to-do list. He always felt behind the curve—despite working extra hours. He was not able to prioritize his schedule because everything seemed important; and he spent most of his day in meetings or talking with his managers. He knew that the ways in which he spent his time did not match up with his manager's priorities and expectations for him, but he still allowed himself to gravitate toward doing the work that was most comfortable for him, rather than what needed to get done. Though he talked a great deal ...

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